Privacy policy

Privacy Policy

Last updated: August 28, 2026

At Mission 2016, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our store, place an order, create an account, or contact us, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Information you provide when contacting customer support
Device, browser, and website usage information

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and provided with appropriate consent.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange shipping and delivery
Provide customer support
Communicate with you about your orders
Process payments and help prevent fraudulent transactions
Improve our website, products, and services
Understand how customers use our website
Send promotional or marketing communications when permitted by law
Comply with legal and regulatory requirements

3. Payment Information

Payments are processed through third-party payment providers. Mission 2016 does not directly store your complete credit or debit card number.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand website traffic and usage
Improve the shopping experience
Measure the effectiveness of advertising and marketing

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We may share information with trusted third-party service providers when necessary to operate our business. These may include providers that assist with:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and technology
Analytics
Customer support
Marketing and advertising

We only share information that is reasonably necessary for these services.

We may also disclose information when required to comply with applicable laws, legal processes, or valid governmental requests, or when necessary to protect our rights, customers, or business.

6. Third-Party Services

Our store may use third-party services and platforms, including Shopify and other providers that support payments, analytics, advertising, shipping, or order fulfillment.

These third parties may process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you use through our website.

7. Order Fulfillment

Some products may be fulfilled by third-party suppliers or fulfillment partners. When necessary to fulfill an order, relevant information such as your name, shipping address, and order details may be shared with the appropriate fulfillment provider.

These providers are expected to use customer information only as necessary to provide their services.

8. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used or shared
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

To make a privacy-related request, please contact us using the information provided below.

12. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. International Customers

If you access or purchase from our store from outside the United States, your information may be transferred to and processed in countries where our service providers operate. Privacy laws in those countries may differ from those in your location.