Shipping
Every order ships free — no minimums, no surprises at checkout. Orders are processed within 1–2 business days and delivered within 15 days, usually sooner.
Our delivery promise
- Lost in transit? Full refund.
- Arrived damaged? Full refund or free replacement — your choice.
- Not delivered within 30 days? Full refund.
- Running late? We'll add a coupon to your account for the wait.
Tracking your order
Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a link to follow your package. Tracking information may take 1–3 days to begin showing movement after your order has been dispatched — this is normal while the package is in transit between facilities.
If you haven't received a shipping confirmation email within 5 business days of placing your order, please check your spam folder first, then contact us through the contact page with your order number.
Returns
You have 30 days from delivery to return any item, free of charge. Items should be unused and in their original packaging. Once your return is received, refunds are issued to your original payment method within 5 business days.
How to start a return or claim
Email us through the contact page with your order number and a short note (photos help for damage claims). We respond within 1 business day.